Privacy Policy
Introduction
CAG Residential Limited respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your personal information when you interact with our services.
Information We Collect
- Personal details such as your name, address, phone number, and email address.
- Payment details for processing transactions and providing services.
- Service-related information, including call-out requests, maintenance history, and any other data necessary for the service provision.
How We Use Your Information
- Provide and manage the residential maintenance services.
- Process payments and manage billing.
- Communicate with you regarding your account and service updates.
- Comply with legal and regulatory requirements.
Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal obligations.
Data Sharing and Disclosure
- We will not share your personal data with third parties, except as necessary to provide our services or where required by law.
- We may share information with our contractors and agents for the purposes of delivering services to you.
Security
We take reasonable precautions to protect your personal data from unauthorized access or disclosure. All data is stored securely in accordance with applicable data protection laws.
Your Rights
- Access the personal data we hold about you.
- Request corrections to any inaccuracies in your data.
- Request the deletion of your data, subject to certain conditions.
- Withdraw consent for data processing, where applicable.
Contact Us
If you have any questions or concerns about your personal data or this Privacy Policy, please contact us at:
Email: contact@cagresidential.co.uk
Address: 7 Bell Yard, London, WC2A 2JR.